03.09.2026
PROF.TALK | Taxes, once and for all | Dana Tokmurzina and Olzhas Kassenov
PROF.TALK with Dana Tokmurzina: conversations with fellow professionals about what matters, in an informal setting.
This episode's guest is Olzhas Kassenov, Director of the Tax Practice at Fortune Partners.
A career that began in 2001: chasing taxpayers, angry dogs and climbing over fences. Work before digitalisation — paper receipts, two computers for an entire department, and trips to villages carrying a suitcase of cash.
What was discussed:
- Where we are now — the digitalisation of the tax service, compared with other jurisdictions including the UAE.
- Negotiating tax treaties, and how differently taxation is regarded from one country to another.
- Taking part in drafting legislation — and why it amounted to routine maintenance rather than a genuine overhaul.
- Working for large holdings: where optimisation ends and abuse begins.
- The mistakes taxpayers most often make today, and cases where the law is on the client's side but fairness is not.
- Whether business is winning more disputes against the state than it used to.
- Unreliable suppliers — the most pressing issue in tax practice.
- Cases won: royalties, transfer pricing, VAT refunds. And cases lost: management and administrative expenses.
- Formalism in action: the story of a residency certificate.
- How the path into international taxation took shape, and whether Olzhas would return to public service.
- The Bolashak scholarship at thirty: Heathrow, English from scratch in ten months, and later Arabic.
Watch the full episode: https://youtu.be/NXfDELWKo_k