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PROF.TALK | Taxes, once and for all | Dana Tokmurzina and Olzhas Kassenov

PROF.TALK with Dana Tokmurzina: conversations with fellow professionals about what matters, in an informal setting.

This episode's guest is Olzhas Kassenov, Director of the Tax Practice at Fortune Partners.

A career that began in 2001: chasing taxpayers, angry dogs and climbing over fences. Work before digitalisation — paper receipts, two computers for an entire department, and trips to villages carrying a suitcase of cash.

What was discussed:

  • Where we are now — the digitalisation of the tax service, compared with other jurisdictions including the UAE.
  • Negotiating tax treaties, and how differently taxation is regarded from one country to another.
  • Taking part in drafting legislation — and why it amounted to routine maintenance rather than a genuine overhaul.
  • Working for large holdings: where optimisation ends and abuse begins.
  • The mistakes taxpayers most often make today, and cases where the law is on the client's side but fairness is not.
  • Whether business is winning more disputes against the state than it used to.
  • Unreliable suppliers — the most pressing issue in tax practice.
  • Cases won: royalties, transfer pricing, VAT refunds. And cases lost: management and administrative expenses.
  • Formalism in action: the story of a residency certificate.
  • How the path into international taxation took shape, and whether Olzhas would return to public service.
  • The Bolashak scholarship at thirty: Heathrow, English from scratch in ten months, and later Arabic.

Watch the full episode: https://youtu.be/NXfDELWKo_k