Custom services

As practice shows, the demands of customs authorities during inspections are not always justified and driven by lawful actions. An important factor is the support provided during the customs inspection process. Key elements that can influence the objectivity of the inspection include well-established communication with the inspected parties, quality preparation of the requested documentation, timely argumentation in favor of the alleged violations, and so on. By combining these factors and using methodological and practical experience, significant claims from customs authorities can be mitigated early in the inspection stage, avoiding the need for an appeal process.

Our specialists will conduct a high-quality and thorough analysis of the demands and prescriptions of customs authorities for their legality and justification during the inspection, prepare legally sound arguments, ensure control over the documentation submitted, assess potential risks, and provide recommendations for their reduction or minimization.

Our specialists have significant practical experience in conducting customs reviews to ensure Companies' compliance with customs regulations during import-export operations. In addition to verifying the accuracy of declared customs values, product classification, and other declaration issues, our specialists analyze opportunities for cost optimization. The customs review also identifies possibilities for utilizing customs benefits.

One way to reduce potential customs risks for a company is to develop and implement effective internal processes for customs clearance and compliance with customs regulations. Our specialists conduct expert assessments of companies' business processes related to their foreign trade operations and customs clearance, and prepare recommendations for their improvement.

If, as a result of customs inspections, your company receives notices of violations, inspection results, or debt repayment notices from customs authorities, we can provide practical assistance in preparing appeals to the authorized customs regulation body (including the appeal commission) or to court, including the EAEU Court, as well as representing your interests in the appeal bodies.

Kazakhstan's investment legislation offers new opportunities for establishing productions and modernizing existing ones with exemptions from customs duties and taxes for up to 10 years. If you are interested in implementing such projects, we are ready to provide support in concluding an investment contract and its subsequent support during the implementation process.

The accurate determination of customs value for goods for the purposes of customs declaration is a crucial issue for companies. We provide consulting services on customs valuation issues, offer practical assistance in cases of customs value adjustments, including appealing such adjustments, and prepare documentation to substantiate customs value using alternative comparative methods (addition and subtraction methods).

Goods classification according to the Foreign Economic Activity Commodity Nomenclature ( FEACN of the CU) of the Customs Union is one of the most complex issues in customs operations and represents significant risks for companies. Our specialists can assist you in determining the customs code of goods, verify the validity of HS codes declared during the customs declaration process, and provide practical assistance in obtaining preliminary classification decisions from customs authorities and final classification decisions, including the classification of disassembled and unassembled equipment upon import.

Companies can obtain customs duty benefits when importing goods originating from countries granted customs privileges and preferences. We provide practical assistance in resolving issues related to determining the country of origin of goods. Additionally, we support companies in disputes with customs authorities regarding the determination of the country of origin of goods.

Customs legislation provides various benefits regarding the payment of customs duties and taxes. We offer consulting services and practical assistance to companies in applying these benefits, including the use of customs procedures that provide customs privileges (processing in the customs territory, temporary importation (admission), free customs zone), free warehouse, and more.

Changes in customs legislation always have certain implications for businesses. Therefore, staying informed about the latest changes is crucial for planning foreign economic activities and avoiding errors. In this regard, our specialists conduct training sessions on various customs legislation issues, including electronic customs declaration and other topics in the customs field.

Within this format, we provide consulting on customs issues that do not require significant time investments. Consulting can be carried out via phone calls and email.