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Legal Services on Retainer: The Expertise of an Entire Firm Behind Your Business

Legal outsourcing for companies across all industries: contracts, corporate documents, legal opinions, and support in negotiations with counterparties. More than 30 professionals from our legal, tax, and customs practices handle any matter — on an ongoing basis or as requests arise.

Every request goes not to a generalist, but to a dedicated specialist — the same professionals who represent clients before the Supreme Court of Kazakhstan. This level of expertise is impossible to assemble within a single in-house team.

Situations Where We Step In:

  • Legal issues arise regularly and need a systematic level of work — not ad hoc fixes
  • There is an in-house lawyer, but specialized matters — tax, customs, corporate law — need deeper expertise
  • Contracts with counterparties are signed without proper review, and risks accumulate unnoticed
  • Ongoing negotiations with counterparties require legal support at every stage
  • The company is growing, and the cost of a legal mistake has grown with it
  • You need a permanent legal partner who knows the business context — not someone starting from scratch on every request

Our Approach:

  • We assign a team to you, not a single specialist: each request is handled by a relevant expert — on contracts, corporate matters, tax, or customs;
  • We work through even routine documents with the same care as litigation positions: we know how contract wording looks later in court;
  • We respond within agreed timelines: every request has a clear deadline;
  • We immerse ourselves in your business context: with each month of support we need fewer briefings;
  • We work transparently: a fixed monthly fee, and if there were no requests in the current month — payment rolls over to the next.

Why Us

Your Documents Are Prepared by Those Who Defend Them in Court

Most legal mistakes are built in quiet times — in contracts, corporate decisions, and internal documentation — and surface during an audit, dispute, or deal. Our team has spent years unpacking such mistakes in court, including before the Supreme Court of the Republic of Kazakhstan, and knows which wording collapses under pressure and which holds.

On retainer support, specialists from three practices work with you — legal, tax, and customs — with experience in industrial holdings, the court system, and government bodies. Every document is assessed from the standpoint of the business, the regulator, and the court.

If a matter goes beyond retainer support (for example, a court dispute), we say so honestly in advance and agree on terms separately.

Our Cases.
How we helped our clients
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When court decisions to invalidate transactions do not result in additional assessments
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Brief description of the case:

When a desk audit notification arrives referencing already-issued civil court decisions

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16
VAT with penalties: when businesses can also claim compensation
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Brief description of the case:

Our team represented the interests of a major investor in a case reviewed by the Supreme Court of the Republic of Kazakhstan on the matter of

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01
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16
Successful court practice on VAT refunds: September 2024 results
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Brief description of the case:

In September 2024, we participated in 6 cases in first instance and appellate courts, and in all cases

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01
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16
Cancellation of additional assessments under Notification - 1.5 billion tenge
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Brief description of the case:

Comprehensive support for a client (the world's largest oil service company) during a customs audit by the territorial State Revenue Department

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01
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16
Additional assessment amount of 5.5 billion tenge excluded
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Brief description of the case:

Successfully challenged environmental inspection results regarding waste classification generated at...

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01
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16
Challenged damages for above-standard violations
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Brief description of the case:

Challenged environmental inspection results regarding dust from CHP waste, challenged damages for above-standard violations amounting to 1.2 billion tenge.

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16
Peaceful settlement of dispute within court proceedings
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Brief description of the case:

Peaceful settlement of dispute within court proceedings with tax authority regarding notification recognition

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01
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16
Consulting on transfer pricing matters
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Brief description of the case:

Consulting on transfer pricing matters for transactions totaling $200 million USD.

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01
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16
Theft scheme prevented
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Brief description of the case:

Full legal support for conducting internal investigation into theft incidents at

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01
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16
Court challenge of tax authority's claim
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Brief description of the case:

Court challenge of tax authority's claim to invalidate transactions of a major trading company for procurement and sale of scrap...

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01
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16
Proved unlawfulness of tax authority demands amounting to $6 million
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Brief description of the case:

Successfully appealed tax authority demands against a major oil production company regarding historical compensation fees

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01
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16
Court decisions regarding property worth over 2.5 billion tenge overturned
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Brief description of the case:

Appeal to the Supreme Court of Kazakhstan for a foreign investor against court decisions invalidating a purchase and sale transaction

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01
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16
Customs authority claims of 156 million tenge withdrawn
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Brief description of the case:

Comprehensive audit support (consulting company personnel on audit-related matters, communications with

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01
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16
Notification for 50 million tenge cancelled
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Brief description of the case:

Prepared appeal against notification based on customs audit results and supported it at Customs Committee and State Revenue Department. As a result, cancelled

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01
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16
Additional assessments of 1.6 billion tenge cancelled
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Brief description of the case:

Company support at the Appeal Commission of the Ministry of Finance of Kazakhstan regarding appeal of customs authority actions on additional assessments

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01
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16
Customs value reassessment of 600 million KZT cancelled
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Brief description of the case:

Successful challenge of a customs reassessment of over 600 million KZT for a major retail company over the inclusion of franchise royalty payments in customs value

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When It Is Important to Reach Out

The legal quality of everyday decisions determines what the company brings to an audit, a dispute, or a major deal.

  • when legal tasks have become regular and need systematic support
  • before signing contracts with new counterparties
  • when scaling: new lines of business, branches, partners
  • before changes to the corporate structure
  • when the in-house lawyer needs support on specialized matters

Get an Initial Analysis of Your Situation

At a meeting or call, our specialist will:

1

assess the volume and types of legal tasks in your company

2

identify risk areas in current contract and corporate work

3

propose a support format: ongoing or as requests arise

The Key to Success

The key to success is a team of more than 30 specialists across three practices: legal, tax, and customs. Your matter is handled not by whoever is free, but by whoever understands it best in the firm.

Ruslan Sadrtdinov
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Ruslan Sadrtdinov

Director of Legal Services Department

Ruslan Sadrtdinov

Director of Legal Services Department

Over 11 years of experience. Legal support at ERG and consulting. 

Expertise: resolution of commercial, tax, customs and environmental disputes, corporate and labor law, subsoil use. Participation in legislative working groups.

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Auelbek Zinullin
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Auelbek Zinullin

Legal Services Department Manager

Auelbek Zinullin

Legal Services Department Manager

Experience at Big4, in American Bar Association international projects. Specialization: corporate and contract law, corporate structuring, litigation. Lane Kirkland Program Scholar (University of Wrocław, Poland).

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Yelena Pustovit
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Yelena Pustovit

Legal Practice Manager

Yelena Pustovit

Legal Practice Manager

12 years of experience in the prosecutor's office, including 6 years at the General Prosecutor's Office. 

Specialization: supervision of criminal cases from investigation through trial, including the highest court instance.

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Diyaz Sulaimanov
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Diyaz Sulaimanov

Legal Practice Advisor

Diyaz Sulaimanov

Legal Practice Advisor

10 years of experience, including 5 years of attorney practice. Corporate client support, criminal cases, defense of suspects and victims. International certificates from the European Center for Legal Cooperation, attorney license.

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Гүлзат Арықбаева
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Гүлзат Арықбаева

Старший консультант юридической практики

Гүлзат Арықбаева

Старший консультант юридической практики

Более 11 лет профессионального опыта в сфере юридического сопровождения бизнеса, включая работу в международных компаниях и консалтинге

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Nazmina Sarymullaeva
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Nazmina Sarymullaeva

Senior Legal Practice Consultant

Nazmina Sarymullaeva

Senior Legal Practice Consultant

Supports national holdings and foreign investors in litigation and project implementation in energy and industry sectors. Specializes in civil and administrative law, participated in developing investment legislation with the Ministry of Foreign Affairs of Kazakhstan.

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Emil Salimov
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Emil Salimov

Senior Legal Practice Consultant

Emil Salimov

Senior Legal Practice Consultant

Experience at ALC Attorneys LLP, IUSTUS Chamber of Consultants, Aktau Law Office. Expertise: corporate, labor, contract law, tax disputes.

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